NDIS Plan Management for Support Coordinators

Support Coordinators play an important role in helping participants understand and put their NDIS plans into action. 101 Plan Management works alongside Support Coordinators by managing the financial administration of plan-managed supports and providing clear information where the participant has authorised us to do so.

Whether you are referring a new participant, following up an invoice or helping someone understand their available funding, our team aims to make the process clear and responsive.

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How Support Coordinators Can Work With 101 Plan Management

Our role is focused on the financial administration of the participant’s plan-managed supports. We can work with authorised Support Coordinators to help reduce delays, clarify financial information and keep communication moving between participants, providers and the Plan Management team.

Refer participants who are looking for specialist Plan Management support

Help participants understand the onboarding process and complete required forms

Access authorised budget, invoice and reporting information through the Entiprius portal.

Raise questions about invoice processing or missing information

Request statements or clarify how plan-managed funding has been used

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Participant Consent AND Sharing Information

Participant choice, privacy and control come first. Before 101 Plan Management can discuss a participant’s personal information, share financial records or provide portal access, appropriate consent or authority must be recorded.

Without consent, we can provide general information about our services and receive a referral, but we cannot disclose participant-specific information. The participant or their authorised representative can update or withdraw consent by contacting our team.

Getting Started is Simple

This is how it works!

STEP ONE

Discuss the referral with the participant or their authorised representative and confirm that they would like 101 Plan Management to contact them.

STEP TWO

Complete the online Referral Form with the participant's contact details and relevant referral information.

STEP THREE

Our team contacts the participant or authorised representative to answer questions and explain the Service Agreement and onboarding process.

STEP FOUR

Once the required information and authority are in place, we establish the Plan Management service and provide relevant portal access instructions.

Using the Entiprius Portal

Entiprius Easy-Care is the Plan Management portal used by 101 Plan Management. Authorised Support Coordinators can access information for participants who have provided appropriate consent.

Through the portal, Support Coordinators can:

Access is limited to participants who have authorised their information to be shared.

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How to Access the Entiprius Portal

A Plan Manager keeps financial records and provides reporting that shows how your plan-managed funding is being used. At 101 Plan Management, reporting and portal access can help participants and families better understand invoices, categories and remaining funding.

Step 1: Receive Your Pin Code

101 Plan Management will send you an email containing your username, Pin Code and a link to register.

Step 2: Register Your Account

Follow the link and enter your email address, a password of your choice and the supplied Pin Code. You only need to register once.

Step 3: Sign In

Enter your email address and password to sign in. Select a participant from your Client List to view their invoices and budget information.

If you support participants with more than one Plan Manager, you do not need to register separately. Use the Pin Code from the first registration email and select the relevant Plan Manager from the portal menu.

Having Trouble Accessing the Portal?

If you have not received your Pin Code, cannot register or sign in, cannot see an authorised participant, or believe information is missing, contact the 101 Plan Management team for assistance.

Frequently Asked Questions

Have a question? You’re probably not the first. Browse answers to some of the most common questions we receive. If you can’t find what you’re looking for, our team is always happy to help.

Do I need participant consent before contacting 101?

You can contact us for general information or submit a referral, but participant-specific information can only be discussed or shared when appropriate consent or authority is recorded.

No. Portal access is limited to participants who have authorised 101 Plan Management to share information with you and who have been linked to your account.

Contact our team so we can confirm your access, check the participant authority and help resolve the issue.

Authorised Support Coordinators can view their client list, participant invoices, invoice PDFs, budget reports, monthly service activity, budget summaries and category-level funding information. The information available will depend on the participant’s consent and the access provided by 101 Plan Management.

No. You only need to register once. If you support participants with different Plan Managers, you can select the relevant Plan Manager from the portal menu.

Ready to get started?

Whether you are new to the NDIS, changing Plan Managers or simply wanting clearer support, we are here to help.