How NDIS Plan Management Works
Plan Management provides support with the financial administration of your NDIS plan, including provider invoices, claims, payments, records and budget visibility. Our specialist team manages these processes with a focus on accuracy, transparency and clear communication, while keeping you informed along the way.
What Is Plan Management?
Plan Management is one of the ways your NDIS funding can be managed. When your funding is plan-managed, a registered Plan Manager helps manage the financial administration of the relevant parts of your plan.
This means your providers can send their invoices for processing, your claims can be managed through the NDIS system, and you can receive reports that help you understand how your funding is being used.
The Three Ways to Manage Your NDIS Funding
NDIS funding can generally be self-managed, plan-managed, NDIA-managed or managed using a mix of options.
Self-Managed
You manage payments, records and claims yourself.
Plan-Managed
A registered Plan Manager manages invoices, claims and financial records for you.
NDIA-Managed
The NDIA pays registered providers directly from your plan.
What Does a Plan Manager Do?
NDIS funding can generally be self-managed, plan-managed, NDIA-managed or managed using a mix of options.
The provider sends an invoice.
101 checks the invoice information and submits the relevant claim.
The provider is paid once the claim has been processed.
The participant can view reporting and track their plan-managed funding.
Why Choose Plan Management?
Plan Management can be a good option if you want flexibility and choice without managing all of the financial administration yourself. Working with a specialist Plan Manager can also provide clearer reporting, reliable invoice processing and greater visibility of how your plan-managed funding is being used.
It can also help families, nominees and carers reduce paperwork, understand funding usage and spend more time focusing on day-to-day supports.
How Much Does Plan Management Cost?
If Plan Management is included in your NDIS plan, funding is provided separately for a registered Plan Manager. This means Plan Management does not reduce the funding allocated to your other approved supports.
If you are unsure whether Plan Management is included in your plan, our team can help you understand where to look.
Why Choose 101 Plan Management?
Plan Management is our specialist focus. Our team is dedicated to accurate invoice processing, responsive communication, clear reporting and helping participants maintain visibility of their plan-managed funding.
You choose the providers that support your goals.
Your providers send their invoices to 101 Plan Management.
We review invoices and process compliant claims.
We pay providers from your plan-managed funding.
You receive clear reporting to help you understand how your plan-managed funding is tracking.
What a Plan Manager
Does Not Do
A Plan Manager does not replace your support coordinator, decide what supports you should use or make decisions on your behalf about your goals.
Our role is to manage the financial administration of your plan-managed supports and provide clear, practical information so you can make informed choices while retaining control over your supports and providers.
Download the
NDIS Plan
Management Guide
FREQUENTLY ASKED QUESTIONS
What is NDIS Plan Management?
NDIS Plan Management is a service that helps participants manage the financial administration of their NDIS funding. A registered Plan Manager processes provider invoices, submits claims to the NDIS, pays providers on your behalf and provides reports so you can keep track of your available funding.
What does a Plan Manager do?
A Plan Manager manages the financial side of your NDIS plan. This includes processing invoices, claiming funds through the NDIS, paying providers, maintaining financial records and providing statements so you can understand how your funding is being used.
Is Plan Management free?
Yes. If Plan Management is included in your NDIS plan, the funding for this service is provided separately by the NDIS and does not reduce the funding available for your other approved supports.
Who can access Plan Management?
Any NDIS participant can request Plan Management as part of their NDIS plan. If approved, dedicated funding is included to cover the cost of a registered Plan Manager.
Ready to get started?
Whether you are new to the NDIS, changing Plan Managers or simply wanting clearer support, we are here to help.